The protection of your personal data is very important to us. Therefore we only process your data on the basis of the legal regulations (GDPR, TKG 2003). In this privacy policy we will inform you about the most important aspects of data processing on our website.
Contact us
If you contact us online via our website or by e-mail, your data will be stored for six months in order to process the request and in the case of any follow-up questions. We will not share this information without your consent.
Newsletter
You have the opportunity to subscribe to our newsletter via our website. For this we need your e-mail address and a declaration from you agreeing to the subscription of the newsletter. As soon as you have subscribed to the newsletter, we will send you a confirmation e-mail with a link to confirm the registration. You can cancel the subscription to the newsletter at any time. Please send your cancellation to the following e-mail address: This email address is being protected from spambots. You need JavaScript enabled to view it.. We will immediately delete your data in connection with the newsletter dispatch.
Purpose limitation, legal basis, duration of storage as well as data receiver. The personal data we collect is needed to create the contract, billing, asserting the contract claims, for the purpose of customer service and for promotional purposes. The data is collected, stored, processed and used for this purpose.
The legal basis for processing your personal data is on one hand fulfillment of the contract, legitimate interests, the fulfillment of our legal or contractual obligations and, on the other hand, is done so with your consent.
We process your personal data, as much as necessary, for the duration of the entire business relationship (from the initial execution to the final termination of a contract) as well as in accordance with the statutory storage and documentation obligations, among others, from the Commercial Code (UGB), the Federal Tax Code (BAO) and until the end of any legal dispute.
The data of our customers and suppliers can be passed on to various processors (for example tax consultants or subsequent carriers).
In the course of subcontracting, personal data will be passed on to processors, who in turn can pass on the orders and thus data to sub-processors.
For consignments to third countries, certain consignment data will be communicated to the authorities of the country of transit or destination for customs clearance, tax clearance or security clearance, depending on the legislation of each country. The information provided usually includes the name and address of the sender, the name and address of the consignee, the description of the goods, the number of parts, the weight and the value of the consignment.
The transfer takes place exclusively for the fulfillment of the contract and the resulting rights and obligations and in addition, only with the express consent of the person concerned. The processors have committed to comply with applicable data protection regulations. A commissioned processing contract will be based on 28 GDPR. For more information about our contract processors, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..
Cookies
Our website uses so-called cookies. These are small text files that are stored on your device using the browser. They cause no harm and we use cookies to make our offer more user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit. If you do not want this, you can set up your browser so that it informs you about the cookie settings and you can allow this in individual cases. Disabling cookies may limit the functionality of our website.
Web-Analytics
This website uses features from the web analytics service called Google Analytics. Provider is Google Inc., 1600 Amphitheater Parkway Mountain View, CA 94043, USA. Google Analytics uses such targeted cookies. For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en.
You can prevent the data collection by Google, which is generated by the cookie, and is related to your use of the website as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
Your IP address is detected but immediately pseudonymized. As a result, only a rough localization is possible. The relationship with the web analytics provider is based on an adequacy decision by the European Commission ("Privacy Shield"). Data processing takes place on the basis of the legal regulations of the § 96 Abs 3 TKG as well as the art 6 Abs 1 a) (consent) and / or (legitimate interest) of the GDPR. Our focus with regards to the GDPR (legitimate interest) is the improvement of our offer and our website.
Your rights
In principle, you have the right to information, correction, deletion, restriction, data transfer, revocation and opposition. If you believe that the processing of your data violates data protection law or if your data protection claims have otherwise been violated in any other way, you can complain to the supervisory authority. In Austria, this is the data protection authority. All personal data will be deleted at your request and after expiry of the legally standardized periods corresponding to the statutory provision.
You can reach us with the following contact details:
TransLog Terminkurier GmbH
Rosentaler Straße 189
9020 Klagenfurt a.W., AUSTRIA
Phone: +43 463 210 728
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Data Security
Please note that data transmission over the internet (for example, when communicating via e-mail) may have security vulnerabilities. It is not possible to completly prevent you data from being accessed by third parties.
Facebook Privacy Policy
We use functions of Facebook on this website, a social media network of Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbor, Dublin 2 Ireland. What features (social plug-ins) Facebook provides, you can read on https://developers.facebook.com/docs/plugins/.
By visiting our website some information may be transmitted to Facebook. If you have a Facebook account, Facebook can associate that information with your personal account. If you do not want that, please log out of Facebook. The privacy policy, which information Facebook collects and how they use it can be found at https://www.facebook.com/policy.php.
YouTube Privacy Policy
We use YouTube, the company YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA on this page of the video service.
By accessing pages of our website that have integrated YouTube videos, data is transmitted to YouTube, stored and evaluated. If you have a YouTube account and you're signed in, it will be associated with your personal account and the data stored in it.
What data Google collects and how it uses this information can be found at https://www.google.com/intl/en/policies/privacy/.
